Shipping Policy

Thank you for shopping with Toolvigor. This Shipping Policy explains our shipping charges, order processing, delivery, and related procedures.

Shipping Rates

Our shipping charges are calculated according to the total value of your order.

Orders from $0.00 to $39.99: $12.99 shipping fee

Orders of $39.99 or more: Free Shipping

The applicable shipping charge will be displayed during checkout before payment is completed.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders are not normally processed on weekends or public holidays.

During periods of unusually high order volume, processing may require additional time.

Estimated Delivery

After an order has been processed and dispatched, estimated delivery generally takes approximately 7–15 business days, depending on the destination and carrier.

Delivery estimates are provided for reference and are not guaranteed.

Customs procedures, severe weather, transportation disruptions, holidays, or other circumstances outside our reasonable control may cause delays.

Order Tracking

Where tracking is available, customers will receive tracking information after the order has been shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If you discover an error in your shipping address, contact us as soon as possible at service@toolvigor.com.

Once an order has been dispatched, we may not be able to change the delivery address.

Lost or Delayed Packages

If your package appears significantly delayed or tracking information has not updated for an extended period, contact us so we can assist with an investigation.

Contact

For shipping questions:

Email: service@toolvigor.com
Phone: +86 13073644854